Viviane Sipes

My resistance bands broke after only using them lightly for a few months. I contacted customer service and only got one response from "Chase". I filled out their warranty form and got an automated email, but I haven't heard back after trying to contact them through email, phone, and their website for over a month. I was thinking of buying more stuff from them, but not anymore. If they actually reply and send me a new band, maybe I'll change my mind.