Vanessa Jacobi

I just bought something from this store, but it came broken. I tried to return it, but there was a problem. The package got sent to the wrong house and I couldn't get it back, so now I'm out of both the item and my money. I tried contacting customer service a bunch of times, but no one got back to me about getting a new one or my money back. It's really annoying to be stuck like this, especially when the thing wasn't even cheap.