T. Treutel

The biofeedback stress reduction program I bought was honestly life-changing. It really helped me see how my heart, mind, and feelings are all connected, and it taught me some really good ways to keep my stress in check. It was super well put together, easy to stick with, and based on some solid research. I totally suggest it to anyone wanting to work on their emotional health.

So, I checked out this plane website and the team there was so helpful! They kept me updated every few days, and honestly, I didn't think things would work out. But in the end, it all came together and I got what I needed. Amazing, eh!

The idea of Made Trade is really great, they focus on products that are made ethically to support local artisans and communities. I was so excited to order a beautiful rocking chair from Masaya & Co in El Salvador, knowing that it was having a positive impact. But, the experience with their customer service was not the best. The first chair I got made loud popping noises, which was disappointing and not good for rocking my baby to sleep. When I contacted Maddie JoLanders, I thought they would send a replacement, but then I found out they wanted me to keep the faulty chair. This was frustrating, especially since my family was going through changes because of the pandemic. The second chair they sent had a broken handle, making things even more disappointing. When Maddie only offered a 50% discount on both chairs, I was not satisfied and felt like I was being misled. I ended up leaving negative reviews on different platforms to try to get a solution, and luckily, one of the owners eventually offered a full refund. Their intentions are good, but they need to work on being clearer and resolving customer issues more quickly to truly live up to their values of being transparent and fair.