All reviews of Rupert Berge
Review about: Acme Tools
Online order experience
I recently ordered something online from this company and the whole experience was just awful. Even though I updated my address in my customer profile before ordering, somehow the shipping address got messed up and ended up being my old address. So my $600 order of tools ended up at my old place in a different province. Then, when I had to place another order because I really needed those tools urgently, I only got one of the two extra tools that were supposed to come with it. And to top it all off, in order to get that second free tool worth $150, the company wanted to charge me for another $600 order and then refund one of the charges after 10-18 days. That just seemed so unfair and confusing to me.