Roy Gutkowski

I just bought some shower gel from this store and was really bummed because they don't do refunds. I couldn't make up my mind on the scent, so I got a tiny travel-size bottle to test it out. When I saw I spent too much, I tried to return the small bottle, but they said they only do exchanges or store credit. I think it's totally unfair and absurd to not give refunds. I've never come across a company that won't give you your money back. It's not cool to punish customers who actually go to their physical stores.