Natalie Feil

I recently bought a minimalist style watch as a gift for my husband. We've been using it for over 9 months now and it still looks great. My husband really loves it too. But we did notice some moisture inside the watch about 3 months in when he wore it while surfing. We were traveling at the time, so I reached out to customer service, sent them some pictures of the issue, and mentioned that we were overseas for a while. They responded quickly and found a service center in Melbourne, Australia, where the watch could be checked since it was still under warranty. The problem was fixed efficiently and I was able to pick it up when I was in Melbourne. I was really impressed with how fast and effective their customer service team was in solving the issue. I definitely recommend both the watch and the company.