All reviews of N. Jacobson
Review about: Molton Brown
Men's shower gel and candle
I recently bought some men's shower gel and a candle, hoping for a nicely wrapped box with a bow. But instead, all I got was the shower gel tossed into a delivery box. Pretty disappointing since I was looking forward to a gift-worthy package. The lack of attention to detail and my order being messed up has got me questioning the quality of their products. I tried getting in touch through voicemails and emails, but no reply. This kind of customer service is not cool, especially after they made a mistake. I'm trying to dispute the charge and send back the wrong items. Overall, this whole experience has been frustrating and I'd advise others to be cautious when ordering from them.