Mohammad Shields

My experience buying a fancy mattress from this company was so disappointing. I expected it to arrive on November 9th, but that day came and went with no word on delivery. I tried to call customer service, but there wasn't a phone number, just a form to fill out. I filled that form out a bunch, but never heard back. I tried again, asking for a speedy response over text or call. Finally, at 5:50pm, I got an email, which basically said my mattress was coming from DPD Ireland (I live in England) and gave me a bogus tracking number. When I tried to contact DPD with a number on the invoice, they were closed. This whole situation with the terrible customer service has left me really unsatisfied.