All reviews of Mallory Rowe
Review about: Contiki Tours
Canceled trip, no refund
I had actually booked a trip with this company, eh, but then they went and canceled it because of some unexpected stuff. Even though they said they'd give me all my money back in this situation, all they offered me at first was a voucher after making me wait for over 3 months, eh. It wasn't until I said I'd get my credit card company and maybe a lawyer involved that they finally gave me some money back, but only a partial refund. I was so done with their lack of honesty and communication that I decided to get in touch with my credit card company to get that full refund, eh. This whole thing has really left me feeling pretty unhappy, especially since I've been a loyal customer with more than 20 trips with them, eh. It's just too bad that the company's reputation's taken a hit because of all this, eh.