Lori Emmerich

Imagine this, you're already stressed out trying to pick out what to eat, and then you end up getting the wrong bowls with gross rust stains on them. That's my nightmare that came true when I made an online order. I was on hold forever before I finally got a hold of this guy named Nico from customer service. Let me tell you, he was not helpful at all. Kept putting me on hold and gave me wrong info about how to exchange the stuff. Even after tons of back and forth emails, the company wouldn't fix the problem. Now I'm stuck with mismatched, stained bowls that I can't clean off. So disappointed with their service, definitely never ordering from them again.