Keara Mertz

As someone who uses the premium streaming service, I gotta say the content library they offer is amazing. But man, the user experience needs some serious work. It's super annoying to keep running into errors and problems when I'm just trying to watch episodes. Even though I'm a subscriber, I still get messages saying some episodes are only for premium subscribers, which is a huge pain. It really takes the fun out of binge-watching shows when every episode is a struggle. Funimation really needs to step up their game and make their platform smoother and more enjoyable for us customers.