All reviews of Jace Kutch
Review about: Derek Rose
Online order with excellent customer service
I had such a great experience with a company's customer service recently! I ordered something online and accidentally chose the wrong size over the weekend. But on Monday, I got a super nice email from them asking about my mistake. They were so fast and efficient, it really went above and beyond what I expected. Their proactive approach saved me the trouble of having to return the item and also saved the company time and resources. I was really impressed by how much they pay attention to detail and care about customer satisfaction. It's clear that they really value their customers and try their best to give great service. I'm happy to say I've found a new favorite brand and I'll definitely be coming back to shop again.