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Greyson Heathcote

Reviewer since Apr 2024

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Resistance bands broke after one month of use

Review about: Undersun Fitness

2.5
Overall Rating
Would buy here again
No

I'm pretty upset about my resistance bands I bought from that fitness company. They broke after just one month, can you believe it? So, I reached out to customer service, hoping for a refund. But nope, they said I had to apply for replacements using a warranty form. Fair enough, I thought, until I tried to enter my order number and got nowhere. Then I tried to follow up with the Undersun team, but it's been crickets for the last 5 days. Ain't that great? I shelled out more than $100 for those bands, and now I can't even finish the program I paid for. Feels like a total scam. And get this, I gave them a one-star review, but they only put up 3 stars and above on their website. So much for honesty, eh? Just a heads up for anyone else, stay away from that company, they're no good.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0
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