Florine Veum

The things I bought from this company, whether from Aerie or American Eagle, are top-notch quality, no doubt about that. But man, oh man, let me tell you about the headache I had with their shipping. They use their own delivery service called AirTerra, along with a bunch of other last-mile distributors. Twice now, my orders never showed up, and I had to beg for my money back. The first time this happened, I took a chance and reordered with a Two-Day shipping coupon they gave me. Lo and behold, it showed up on time through USPS. But the second time, no coupon, no reorder from me. If you're thinking about buying stuff from this company, I'd suggest going to a physical store or shelling out extra for that guaranteed two-day shipping to steer clear of the AirTerra mess.