Erin Metz

I had a really bad experience ordering a gift for Mother's Day. I placed the order on May 10th and expected it to be delivered today, but it didn't arrive until 11 pm. I tried reaching out to customer service but didn't get a response, which really spoiled my mom's day. This isn't the first time something like this has happened. On Rakhi, I ordered a cake and rakhi, but only the rakhis were delivered. Customer service said they would refund me for the cake, but I never actually got the money back. I gave them another chance and tried ordering again, but they let me down once more. I'm really upset and disappointed with their lack of service and reliability.