All reviews of Erich Crona
Review about: Eastpak
Messenger bag with broken clip
I had a horrible time dealing with the customer service after the clip on my messenger bag broke. I tried to buy a replacement part, but they said they don't sell them. They wanted me to send in my bag for an expensive repair, even though it wasn't under warranty anymore. It just seemed like a big waste of time and money for a little plastic piece.