All reviews of Eleanora Thompson
Review about: Eastern Mountain Sports
Long backpack received instead of Regular
The customer service at this store is seriously terrible. I ordered what I thought was a Regular backpack, but got a Long one by mistake. Dealing with this mix-up has been a total nightmare. There's no customer service number, no chat option, and no clear way to return items on their website. It's been so annoying and disappointing to deal with this lack of communication and support.