E. Goldner

I've been a loyal customer of this loyalty program for a long time and I've noticed their customer service has gone downhill. At first, they were great and really helpful, but lately I've been having trouble completing tasks on time and getting the help I need. For instance, when I tried to submit a receipt to fill a square on the app, the option disappeared and I couldn't access my help tickets account. I've tried contacting them through email and Facebook, but haven't heard anything back or had my issue resolved. It's really disappointing to see them treat long-time customers like me with such disrespect.