Darrell Berge

I recently dropped a big chunk of change on my F150, ordering $8000 worth of suspension parts from Partsengine. At first, they said my order would ship in 3-5 days, but after waiting for 14 days with no word, I finally reached out to customer service. Turns out, they told me it would take another 2 weeks to process my order. As the silence dragged on, I tried checking in once more and all they could tell me was that the parts were on the way soon. Fed up with the lack of updates and delays, I decided to take matters into my own hands and found out that the parts were actually in stock with the manufacturer. Armed with this new info, I pulled the plug on my order from Partsengine. Funny how all of a sudden they knew exactly when my parts were coming, right when I wanted to cancel.