All reviews of Colleen Swaniawski
Review about: Eastpak
Large transit luggage, black and cameo
I bought two big transit suitcases in black and cameo colours not long ago. However, I had a bit of a bad time with the customer service afterwards. I kept sending emails about a problem with the lock, but I didn't get a good response. I tried for a whole month to fix it with no luck, so I ended up fixing it myself by looking it up online. On top of that, I found out the hard way that the bags aren't waterproof. When I got my luggage from the belt, all my clothes inside were completely drenched. The info when I bought them didn't say they were waterproof, but I think all travel bags should have that basic feature. I honestly think buying these was a waste of money.