Clarissa Koepp

I ordered a hat more than three weeks ago, but I still haven't gotten it. I've sent two emails and tried calling customer service lots of times, but no one has gotten back to me or helped out. I needed the hat for a holiday that already happened, so it's pretty disappointing to still be waiting. I still have the order number, but it's been frustrating dealing with the lack of communication and delay in getting my order.