Carmela Franecki

I just called up the customer service folks to ask about getting a new part for my Frya pizza oven that I messed up. Even though it was a Sunday, they got back to me right away and said they'd replace the part, even though it wasn't under warranty. I was really impressed with how they went above and beyond to help me out. It was obvious that they really cared about their customers and wanted to make sure everyone was happy. I was totally pleased with the whole thing.