All reviews of C. Tillman
Review about: Find My Past
Genealogy research program settings
I was really frustrated with the genealogy research program settings on this platform. When I set up my research tools, I expect them to stay that way, but Find My Past doesn't allow that. For example, I like using a horizontal pedigree chart, but the platform always goes back to the vertical pedigree chart view as the default. This inconsistency drives me crazy, especially since I've used other genealogy programs before that didn't have this problem. Another issue I had was trying to find help in the Help Hub. The format seems to require a specific question format, which makes it hard to find the information I need. I think having a drop-down menu would make the Help Hub easier to use and more effective, giving customers clearer guidance on what kind of questions can be answered.