All reviews of Kay
Review about: Shaw Academy
Free trial
THIS COMPANY NEEDS TO BE CHARGED AND SHUT DOWN IMMEDIATELY! They seem to offer a free trial and then start to take money from your account unauthorised! And after disputing with them through email they will ignore everything you've said and continue telling you that your are welcome to enjoy your course, a course you didn't sign up for! This company is a disgrace! They just want to steal your money!
HORRIBLE HORRIBLE HORRIBLE. JUST DON'T DO IT GUYS!!
I found these guys through an advertisement on Facebook. It seemed interesting and decided to give it a go. BIG, BIG MISTAKE.
They were blowing up my phone will messages several times a day. That was with notifications, marketing materials and other irrelevant crap.
Had phone calls from them going well and truly into the night. I believe that latest one I got was 1am, rest assured I told them off. Now, there was also a call I got from them about 3 weeks into the thing, the guy was stating they were upgrading the account to the best package with all these certifications and other crap that I never wanted nor asked for. Had to make it VERY CLEAR, that I DID NOT want that crap. Though, they kept trying to up-sell it.
If you've made it this far into my review, the worst is about to come. YOU CAN NOT CANCEL. That's right, you can not cancel once you have signed up. They have the option to cancel in their online portal, HOWEVER, it leads you in a loop. 5 steps of "I want to leave" and "please cancel", then the last option is "sorry we are unable to cancel. You need to contact our team on ___________." I tried doing that, calling the number and they didn't want me to leave, instead they tried to offer me extra packages, deals and other garbage. They do NOT seems to understand the words CANCEL and NOT INTERESTED.
A truly horrible experience. DO NOT DO IT.