Zagg

Zagg - Reviews and experiences

Average rating
5.8 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
41x
39x
27x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Screen protectors

Communication

The screen protectors were highly recommended, so I decided to buy some from the website. However, when I tried to use a discount voucher for first-time buyers, the code didn't work. I reached out to live chat for help, and found out that the discount wasn't valid in the UK. They did apologize though, and gave me a £10 credit. Later on, I got an email asking me to rate my live chat experience, which I did positively. In return, they gave me a 20% voucher that also didn't work. The £10 credit wasn't applying to my purchase, which was frustrating. When I contacted customer service, the calls kept getting disconnected and they weren't helpful at all.

Zagg Screen Protector Purchase

Communication

I got a Zagg screen protector for my tablet at a store about a year and a half back. After hardly using it, the charging port on my tablet konked out and I couldn't charge it. I tried to contact Zagg for some help, but they only had internet support and the replies I got seemed super robotic. With no way to talk to a real person and the warranty only lasting a year, I had to switch to a different brand of screen protector. Even BestBuy couldn't do anything to fix the problem.

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About Zagg

Zagg Inc is a company based in Midvale, Utah, known for its expertise in developing and commercializing innovative mobile device accessories. Founded in 2005, Zagg initially gained prominence with its flagship product, the InvisibleShield, a durable, transparent film that provides scratch protection for electronic devices. Over the years, Zagg has expanded its product line to include a variety of accessories for smartphones, tablets, and other mobile devices, such as keyboard cases, power management solutions, audio products, and protective cases. Through strategic acquisitions, Zagg has broadened its portfolio to encompass multiple brands, thereby reinforcing its position in the mobile lifestyle category.

Contact Information

🌐 zagg.com

Last update: November 29, 2024

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