Zagg - Reviews and experiences

The screen protectors were highly recommended, so I decided to buy some from the website. However, when I tried to use a discount voucher for first-time buyers, the code didn't work. I reached out to live chat for help, and found out that the discount wasn't valid in the UK. They did apologize though, and gave me a £10 credit. Later on, I got an email asking me to rate my live chat experience, which I did positively. In return, they gave me a 20% voucher that also didn't work. The £10 credit wasn't applying to my purchase, which was frustrating. When I contacted customer service, the calls kept getting disconnected and they weren't helpful at all.

I got a Zagg screen protector for my tablet at a store about a year and a half back. After hardly using it, the charging port on my tablet konked out and I couldn't charge it. I tried to contact Zagg for some help, but they only had internet support and the replies I got seemed super robotic. With no way to talk to a real person and the warranty only lasting a year, I had to switch to a different brand of screen protector. Even BestBuy couldn't do anything to fix the problem.