White Fox - Reviews and experiences

apologised, upgraded my shipping and even offered a partial refund instead of useless store credit. The dress showed up the next day. Still not flawless, but they fixed it when it mattered. Relieved now, and a little impressed.

I just wanted to share that I had a really great experience with the customer service at this store. I messed up my order but sent them an email right away for help. They got back to me quickly and were so nice and understanding in helping me fix the problem. It was all so easy thanks to how willing they were to help out.

The customer service at this store is amazing! I bought some kids' clothes and had some questions about sizing and materials. The person I talked to was super knowledgeable and helpful. They answered all my questions really well and made sure I was happy with my purchase. Their professionalism and friendliness really impressed me, and I could tell they knew a lot about their products. I've never had such good customer service anywhere else.

My daughter's order got lost in the mail and it was really frustrating for her. Luckily, Kristina from customer service was super helpful in helping us track it down. She answered our questions quickly and made sure we got a store credit so my daughter could reorder her stuff. We really appreciated Kristina's help during this stressful situation.

I had a bit of a rough experience the other day when my package went missing while I was ordering online. But, I gotta say, the customer service team at the store really came through for me. They were super professional and quick to respond. They sorted out the problem right away and even gave me the choice of getting store credit or having the package sent again. They were happy to answer all my questions and got back to me really quickly. I have to say, I'm really happy with the service I got from them.

I went and got myself a shirt and some pants, but it turned out I got the wrong size. So I sent off an email right away, and this really kind lady named Sarah-Joy got back to me super fast. She said she would sort it all out for me, and she did just that! The clothes ended up showing up in the right size, and everything was just great. Big thanks to Sarah-Joy!

The customer service team at this company is really top-notch. I made a mistake with the delivery address for my order and got pretty stressed when I figured it out. I contacted their customer service and Kyla was there to help right away. She was super helpful and quick at fixing my mistake, making sure my order would get to the right place. Kyla was professional and fast, and she really saved the day for me. I'm so thankful for her help. I definitely suggest this company for their awesome customer service.

I ordered this jacket online and ended up with the wrong size by mistake. I was totally freaked out, thought I was gonna be stuck with it. But I reached out to customer service, and they got back to me real fast, saying they sorted out the sizing for me. I was so relieved! Everything went super smoothly. Shoutout to White Fox for coming through!

The customer service at this place is amazing! My granddaughter wanted a pink sweatshirt instead of the grey one we first ordered, and Tasha from customer service was so quick to help us out and change our order. Everything went smoothly and easily, and my granddaughter was so happy with her new pink sweatshirt. Thanks a lot, Tasha, for making our experience so great!

I went and got myself a shirt and a hoodie, but I made a mistake and got a size too small. Luckily, they were on the ball with their emails and got back to me in no time! It was easy to communicate with them. Plus, my package arrived really quickly, so I was pretty impressed with that.

I accidentally ordered two of the same top, but the folks at White Fox were quick to respond. I typically go for more upscale clothing, but White Fox delivers quality without breaking the bank. Their activewear and bikinis are my faves!

I had a bunch of problems when I was trying to place my order, but this awesome customer service rep named Jeong totally saved the day. They were so patient and worked really hard to help me fix everything, even though it ended up taking way longer than I thought. But thanks to their dedication and help, I was finally able to get my hands on that hoodie I love. I'm super thankful for their amazing support.