Warriors Tackle Supply - Reviews and experiences

I recently bought some lipless cranks from Warriors Tackle Supply, getting ready for ice fishing season here in Canada. But, unlucky for me, I ended up with a bunch of open water fishing supplies instead - not much use for the next 5-6 months. Feeling let down, I reached out to their customer service for help. Surprisingly, they responded in a positive and friendly way, promising to send me the right items and even throwing in some freebies as a nice gesture. I really appreciate how quickly they fixed the mistake. Despite the mix-up, I'm happy with the customer service I got from Warriors Tackle Supply and would recommend them to anyone looking for fishing gear.

I recently got my husband a 3-month subscription from Warriors Tackle Supply and it has been a complete nightmare. I tried to cancel the subscription after the initial 3 months through their email link multiple times, but no luck. I even raised a case with PayPal, but unfortunately, they took the company's side. So, we got 3 more boxes and had to deal with the extra charges. Even though I tried to cancel several times, their customer service team never got back to me. The last straw was when they tried to change my card linked to PayPal without my permission, causing my debit card to get locked for fraud prevention. The whole thing was unprofessional, and I won't be buying from them again. It's better to avoid this company and save yourself the trouble.

I called the customer service person at the store to cancel my subscription, but they kept trying to place an order and charge my card. Even after I told them several times to stop any future transactions, I got an email saying my new subscription was being sent out. It's not cool to ignore my requests and try to buy things without my permission.

As someone who loves to fish, I was really disappointed with the tackle subscription service. The tackle they sent me wasn't suitable for where I like to fish or the kinds of fish I go after. And a lot of the tackle was too big for what I needed. When I tried to cancel after the first 3 months, the customer service was terrible. They didn't respond and signed me up for another 3 months without asking me. Even after I reached out multiple times, all they said was no refunds. That's just not right and I wouldn't suggest this company to anyone else who loves fishing.