Warriors Tackle Supply - Reviews and experiences

I got a fishing subscription box for my grandson as a Christmas present but he only got the first one. Even though I showed them my payment proof and they said they fixed it, he only got one more box since November. My husband hasn't heard back from them after sending emails.

I bought something from that store and never got it, even though they said they'd check in with me again. They say they help Veterans, but I think their actions show otherwise. I'm really let down by their customer service.

I recently got a gift subscription box for my dad from this store, eh. But, even though I asked them to switch up the delivery address, the package still ended up at the wrong spot. And get this, inside the box was an invoice showing the cost, not exactly what you want in a gift, eh. The stuff in the box seemed pretty decent, I guess, but I don't really know much about fishing gear. So, all in all, the products were okay, but I probably wouldn't suggest it as a gift unless they fix up their delivery and packaging, you know what I mean?

My experience with the store was not great. My box went missing somewhere along the way with USPS and it took forever for it to arrive. It was super frustrating. On top of that, it took way too long to get a response from customer service, which just made things worse. The products I got were not what I expected at all. I get that they hire people with disabilities, which is cool, but the $5 credit they offered me at first didn't really make up for all the trouble I went through. It wasn't until I left a bad review that they offered me a $20 credit or some free lures, which made me wonder why they couldn't have just done that earlier. Overall, my experience wasn't good at all and I probably won't shop there again.