Vitacost - Reviews and experiences

I've been charged by this company on my card without my permission two times already. I didn't buy anything from them and now I can't figure out how to cancel my account on their website. It's a big problem that needs to be fixed right away.

Vitacost is amazing! I don't understand why people complain about them. I've been ordering from them for ages - like over 12 years. Whenever I order, my stuff arrives super quick, like within a day or two. The prices are pretty good too. Sometimes they even have sales where you can get like 12%-20% off your order! How cool is that?<br><br>A couple of months ago, I made a big order with Vitacost. But guess what? Someone took my package from the lobby! I was so sad. But when I reached out to Vitacost, they were so kind. They sent me a whole new package with everything inside, no questions asked, and no extra charges. Plus, it arrived the next day! How awesome is that customer service?<br><br>I've never had any problems with Vitacost. Seriously, every order I've placed has been perfect. I'm definitely sticking with them for all my future orders.

So, I ordered some things from this website and it was pretty good until I ran into an issue with a promo code. They gave me a code for 20% off, but when I went to use it, it said that someone else beat me to it. I tried to reach out to customer service, but they were no help - just some folks from overseas who couldn't even check their emails. They suggested that I go ahead and place the order, then call back later for my 20% refund. Yeah, as if I'm gonna fall for that, c'mon now.

My recent experience with the online health supplement store was pretty standard, eh. Everything was good and there wasn't anything super exciting to mention. The prices were fair and the products were top-notch, eh. Navigating the website was easy peasy, and all the info I needed was right there. One thing I really liked was the customer service - they were so nice and helpful, eh. They answered all my questions quick, like. Overall, I'm happy with the service from the online store, for sure.