Vida

Vida - Reviews and experiences

Average rating
7.0 /10
Based on 20 reviews
Oct 2023-May 2024
Star distribution
53x
47x
34x
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12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Mask purchase

Communication

I ordered some masks on August 9th. When I checked the product page, it said the masks were "in stock" and would ship in 5-7 days. But then I found out the company could take up to 10-15 business days. I tried reaching out to customer support, but I haven't gotten a good solution. I'm really disappointed and plan to tell my credit card company about this, in case it's a scam. Also, I learned the CEO was at a tech conference, which worries me considering the situation right now.

KN-95 masks on 8/10

Communication

I bought some KN-95 masks on August 10th and I've only got part of my order so far. The KN-95 masks don't even have a shipping date. Their chart says they're not delayed, but I haven't heard anything about when they'll be sent out. I'm really disappointed with the lack of communication and transparency. Having a customer service number would make it a lot easier for help and clarification.

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About Vida

Vida is a collaboration between designers and creators worldwide that brings inspiring, original clothing and accessories to customers. Founded by Umaimah Mendhro, Vida allows artists to upload their designs to be printed on real-world materials, such as leather, fabric, metal, and more, which are then sold as unique items. The company has collaborated with big names like Cher, Steve Madden, and Warner Bros., and offers a wide range of art-inspired products including masks, scarves, bags, apparel, accessories, and home items. The goal of Vida is to blend art and innovation by offering a platform for artists to showcase their designs and turn them into wearable pieces through direct-to-fabric digital printing.

Contact Information

9th St 145

94103 San Francisco

United States

📧 hi@shopvida.com

🌐 shopvida.com

Last update: November 29, 2024

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