Umbro - Reviews and experiences

customer service told me to expect stock around Aug 18, and they stuck to that timeline. I saw some folks moaning about not getting theirs, but a lot of those were people who ordered a pre-order and missed the fine print — shrug. Compared to other companies that never reply, Umbro was refreshingly communicative and polite. Item quality was fine, delivery smooth, and staff were helpful. Would order again, no question — a little nostalgic and grateful.

I recently ordered something that was super important to me. I was really looking forward to getting it, but then my order got cancelled a few days later. I got an email saying that the item was no longer in stock. I was pretty bummed out and felt kind of let down by the whole situation. I wish they had let me know earlier if the product wasn't available before I bought it.

My experience with Umbro has been really disappointing. I made three separate orders, each with three items. The first one was fine, no problems there. But the second order came with a code for free socks worth £12, which didn't work when I tried to use it. I emailed Umbro right away to ask for help or for them to send me the socks, but no one got back to me. The items did arrive eventually, but the lack of communication was so frustrating. Then for my third order, once again with three items, I had more problems. Umbro told me within two days that one item was out of stock and gave me a partial refund. The next day, they refunded the other two items for the same reason. It's so frustrating that they let me order things that aren't even available. Overall, my experience with Umbro has been pretty bad and I still haven't gotten those free socks they promised.

I ordered a football jersey from your store, but I still haven't received it. I've tried contacting you a few times to sort this out, but I haven't heard back. I'm really disappointed and frustrated with the lack of communication and bad service from your company.