Umbro

Umbro reviews

24 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
75%
Would buy here again
Ordering
8.6
Service
8.0
Pricing
7.6
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

England rugby shirt for my great Nephew

9.5

"I picked this up for my great nephew who is 8 years old, but on the smaller side. I got him a size 7/8 and it fit him just right. He really enjoyed..."

Critical

Order placed and paid for

4.0

"I recently ordered something that was super important to me. I was really looking forward to getting it, but then my order got cancelled a few days..."

Most Voted

Lightweight running shoes

10.0

"I absolutely love my new running shoes that I got from here. They're super lightweight, comfy, and provide great support. Ordering was a breez..."

Reviews (24)

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England rugby shirt for my great Nephew

M

6 reviews

9.5
Overall Rating
Would buy here again
Yes

I picked this up for my great nephew who is 8 years old, but on the smaller side. I got him a size 7/8 and it fit him just right. He really enjoyed it! The product came in fast and I would definitely recommend it.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Awesome deal on cool clothes!

W

21 reviews

10.0
Overall Rating
Would buy here again
Yes

I found the best outfit for a great deal. The delivery came really quick, which was awesome. I'm definitely going to keep browsing this website for more deals in the future. 👍

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Order placed and paid for

G

1 reviews

4.0
Overall Rating
Would buy here again
No

I recently ordered something that was super important to me. I was really looking forward to getting it, but then my order got cancelled a few days later. I got an email saying that the item was no longer in stock. I was pretty bummed out and felt kind of let down by the whole situation. I wish they had let me know earlier if the product wasn't available before I bought it.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
2.0

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Late delivery of order

M

1 reviews

5.5
Overall Rating
Would buy here again
No

I'm really upset with the service I got from this company. I ordered on May 14th and it's already the 30th, but still no sign of my parcel. This is just not okay, especially from a big company like this. I've tried reaching out to customer service several times, but haven't gotten a good answer. I definitely won't be ordering from them again.

Detailed Ratings

Order
10.0
Service
4.0
Price
6.0
Delivery
2.0

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Ipswich black shirt in Medium

L

5 reviews

9.0
Overall Rating
Would buy here again
Yes

I was able to snag that Ipswich black shirt in Medium that everyone was looking for, eh. It was discontinued at first, but then they brought it back. The shirt sold out at the Ipswich Town shop real quick when they restocked it, but I managed to order it straight from the source. The fit is perfect and I'm really happy with my purchase, eh.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Vintage-inspired sportswear

S

1 reviews

8.5
Overall Rating
Would buy here again
Yes

I just bought some sportswear from this brand that's all about vintage vibes, and let me tell you, the 90s look is so in right now! This brand totally gets it right. Their British-made pieces are classic and everlasting, and their classic styles are always a win. But I do wish they offered more sizes to include everyone. It would be awesome to see them bring back more iconic styles from their archives too.

Detailed Ratings

Order
8.0
Service
8.0
Price
10.0
Delivery
8.0

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F1 Cap purchase

L

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently bought a F1 cap from this store and I gotta say, I'm super impressed with the whole experience. The price was way better than other places I looked at, the checkout was quick and easy, and my order arrived right on time. The quality of the cap is top-notch too! I'm really happy with my purchase and I'll definitely be coming back to shop here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Three separate orders for multiple items

O

10 reviews

5.0
Overall Rating
Would buy here again
No

My experience with Umbro has been really disappointing. I made three separate orders, each with three items. The first one was fine, no problems there. But the second order came with a code for free socks worth £12, which didn't work when I tried to use it. I emailed Umbro right away to ask for help or for them to send me the socks, but no one got back to me. The items did arrive eventually, but the lack of communication was so frustrating. Then for my third order, once again with three items, I had more problems. Umbro told me within two days that one item was out of stock and gave me a partial refund. The next day, they refunded the other two items for the same reason. It's so frustrating that they let me order things that aren't even available. Overall, my experience with Umbro has been pretty bad and I still haven't gotten those free socks they promised.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
6.0

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Football jersey

F

4 reviews

5.0
Overall Rating
Would buy here again
No

I ordered a football jersey from your store, but I still haven't received it. I've tried contacting you a few times to sort this out, but I haven't heard back. I'm really disappointed and frustrated with the lack of communication and bad service from your company.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
2.0

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Top sizing inconsistency

L

5 reviews

5.5
Overall Rating
Would buy here again
No

The delivery took forever, seems like forever to me hehe, over a week which is so slow nowadays. I usually wear XL but this T-shirt fits just right, while the base layer and sweatshirt are huge on me. Gonna send them back today and not too happy about the $6.20 return charge, bummer!

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
4.0

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Shirt for my niece

T

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a shirt for my niece from the store and let me tell you, I am super happy with how good it is. It fits her just right and she really likes it. It's such a relief to find clothes that are both nice-looking and comfy for kids. The fabric is really good quality and seems like it will hold up well. And the best part is that it got here pretty quickly, so I didn't have to wait forever for it to show up. All in all, I'm really happy with my buy and will definitely be getting more stuff from there.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Sportswear purchase

E

9 reviews

8.0
Overall Rating
Would buy here again
Yes

I had a great experience with the sportswear I bought. The sizes fit me perfectly, which was a huge relief since sizing can sometimes be tricky. The quality of the sportswear was really good too. Tracking my order was easy, and I was informed of every step along the way.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

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Long-lasting sportswear

A

8 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been a customer of this company for a while now, and let me tell you, their sportswear is top quality. The material they use is tough and lasts a long time, which is perfect for people who are always on the go or play sports often. Not only are their products practical, but they also look good, so you can feel stylish and comfy during your workouts. And their customer service is amazing, always ready to help and offer advice on which products would work best for you.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Top purchase

V

26 reviews

10.0
Overall Rating
Would buy here again
Yes

I found this really awesome shirt on the website that I absolutely had to get. I ordered it right away and it arrived super quickly at the store for me to pick up. It looks just like it did online and fits perfectly. Ordering from this store was so simple and convenient, I will definitely be buying more from them in the future!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Shorts and socks

S

22 reviews

9.5
Overall Rating
Would buy here again
Yes

I had to bring back something, but Umbro's return service was really easy and stress-free. Ordering stuff has always been quick and easy when I shop here. The shorts and socks I bought were really good quality, and I'm happy with my purchase.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Neon tracksuit

C

1 reviews

8.0
Overall Rating
Would buy here again
Yes

I totally adore the neon tracksuit I got from here - exactly what I was after. It totally gives me that 90s vibe that I'm all about. The material is top-notch and it fits me like a glove. I'm really happy I stumbled upon this cool throwback outfit!

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Joggers purchase

C

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a pair of joggers from this store and let me tell you, I'm super impressed with how everything turned out. The joggers came right on time like they said they would, and they were exactly how they were described on the website. The quality is top-notch, and they fit me just right. I'm really happy with my purchase.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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England tops

N

14 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some England tops from this store and I have to say, I was really impressed with the whole experience. They kept me updated every step of the way from the moment I placed my order. It was really nice to know when to expect our delivery, it gave me and my wife peace of mind. When the England tops arrived, we were amazed by the quality and design. The material was top-notch and the fit was just right. We are so happy with our purchase and will definitely be shopping here again in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Replicas of Celtic shirts

K

7 reviews

8.5
Overall Rating
Would buy here again
Yes

I've been a fan of Celtic since the 1970s and I've bought replica shirts from different places, like Umbro. One time in the 1980s, I got a Celtic replica shirt in Inverness. I wrote to customer service in Wilmslow and they quickly replied, telling me to contact Mr. Williams, an Italian detailer who also happened to be a Welsh rugby player that played for Parma rugby. Dealing with Mr. Williams was a cool and special experience that made my purchase more personal.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
8.0

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Lightweight running shoes

R

3 reviews

10.0
Overall Rating
Would buy here again
Yes

I absolutely love my new running shoes that I got from here. They're super lightweight, comfy, and provide great support. Ordering was a breeze and my shoes arrived really quickly. The quality is top-notch and the price was totally fair. I'm so happy with my purchase and will definitely be coming back to shop here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Umbro

Umbro is a British sportswear and football equipment supplier, known for its football (soccer) kits and boots, among other sports apparel. Founded in 1924 in Wilmslow, Cheshire, England, by Harold Humphreys and his brother Wallace, the company has established itself as a key player in the sports industry. Umbro has a rich history of supplying kit to numerous football teams around the world, including national teams and club teams within various leagues. It became a globally recognized brand, particularly noted for its association with English football, having sponsored the England national team and multiple Premier League teams over the years. The company's logo, the double diamond, is widely recognized in the sports community. Over the decades, Umbro has expanded its reach and product line to include a variety of other sports and casual wear, maintaining its reputation for quality and innovation in sportswear design.

🌟 How did Umbro shine for you?

Contact Information

🌐 www.umbro.co.uk

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Last update: November 29, 2024

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