Tipsy Elves - Reviews and experiences

Oh man, I bought this shirt but it was way too small. I reached out to them and they said, "No worries, we'll swap it for a larger size!" And get this – they actually signed their email with a real person's name, not just some generic "customer service team." That was a nice touch.

I really messed up by ordering a shirt last minute for an event, assuming I could rely on this company to deliver on time. I even paid extra for faster shipping, hoping it would get there before the event. But nope, the package never came, and when I contacted customer service, they were totally unhelpful and rude. After a bunch of annoying calls, they finally told me the shirt wouldn't arrive until a week after I needed it. And when it did show up, it was such bad quality that I had to return it. I won't be putting my faith in this company again, that's for sure.

I just bought this plaid Christmas sweater from that store and ran into a little issue with my order. But I gotta say, the customer service was top-notch! The folks there really went out of their way to fix the problem smoothly, even went beyond what I expected. Even though there was a bump at first, I'm thinking of giving them another shot and will let you know how it goes with my next order. Thanks for looking out for your customers!