Tipsy Elves - Reviews and experiences

I ordered this ugly Christmas sweater thinking it would be in good shape when it arrived, but, oh boy, was I ever disappointed when I saw a big nasty stain on the front! It made me want to gag. Right now, I’m going through the whole return process and crossing my fingers that my next order will be better. Get it together, okay?

I bought a sweatshirt from that store not long ago, but it fit so weird on me. When I tried to return it with the tags still on, they wouldn't give me my money back and only gave me store credit. I was so let down by that, definitely won't be shopping there again.

Even though I read some bad reviews about their customer service, my own experience with the team was actually really great. I bought a sweater that came damaged, but they surprised me by not only giving me a full refund for the entire order, including shipping costs, but also letting me keep the damaged item. I was so impressed by how generous they were and how quickly they resolved my issue. It's clear to me that this company cares about making their customers happy and they really go the extra mile to make sure you have a good shopping experience. I was so happy with their service that I had to share my positive experience, especially since I saw so many negative reviews from other people. Because of the great service I received, I'm now a loyal customer and I will definitely be shopping with them again in the future.

I was pretty bummed when I noticed a rip in my suit after only wearing it a few times, especially since it wasn't cheap. But when I reached out to the customer service team at the store, they were amazing. They didn't give me any grief and sent me a new suit right away, which came in just a week. I was really impressed with how they took care of everything and made sure I was happy with my purchase.

I had a terrible time dealing with this company. The sweater I bought took way too long to come, even after they gave me a delivery date. By the time it got here, it was useless for the event I needed it for. When I asked for a refund on the extra shipping I paid for, they just ignored me completely. Now I'm stuck with a sweater I don't need and my only choices are to send it back with a crazy $15 handling fee or get store credit. This definitely isn't the kind of service I want when I shop online.