Tilley - Reviews and experiences

I bought one of your hidden pocket hats recently and was pretty bummed out to see that the owner's manual wasn't in a plastic bag like it usually is. I called customer service and they told me to download the info from their website. I just think it's pretty inconvenient and shows a lack of thoughtfulness towards the customers.

Oh my goodness, I can't believe it! I picked up this hat from this place that used to be known for producing those classic Canadian hats, but now they're all being made in China? Like, seriously! I got this awesome hat that was supposed to represent those super Canadian vibes, but now it just gives off those made in China vibes, you know? And the quality isn't the same as before, the brim is wider and it's not even any cheaper to make! I mean, really, what's the point anymore? This was my fifth hat from them, but it's definitely my last. So disappointed.