Tentree - Reviews and experiences

So, I goofed up on an order I made with this company, totally my bad. But man, let me tell you, the customer service I got was top-notch! Those folks really went out of their way to make sure I got what I needed, even though I messed up. They were super helpful, friendly, and just great to deal with. I can't say enough good things about their professionalism and how much they care about their customers. I'll definitely be coming back because of this awesome experience.

I've been buying shirts for my grandkids from this brand for ages now, and I really love how they're all about being eco-friendly. But this Christmas, I thought I'd switch things up and got my husband a flannel shirt. Sadly, after just two wears, the bottom snap fell off. It was a bummer because I've always thought their stuff was top-notch. But I shot them an email, and they got back to me super fast with a solution. They're sending a new shirt our way and suggested we donate the old one to a charity that helps out homeless folks. Good on them for making it right!

Oops! I messed up when I was ordering and totally forgot to use my discount points. But the customer service peeps were awesome, they responded super fast and sorted everything out for me. They were really nice, helped me out with everything, and made sure I was happy. You guys are the best!

Hey there, so I had a little mix-up with my order recently because I accidentally entered the wrong address when I was buying it. Luckily, I contacted customer service and they were super helpful in fixing the issue. Even when I gave them another wrong address, they stayed calm and managed to fix it in time for my order to be sent to the correct place. It was a bit stressful, but thanks to their quick and efficient help, everything worked out in the end. By the way, their everyday tee is amazing - it's perfect for my busy life as a mom and active member of the community. The comfort, coverage, and versatility of their clothes are unbeatable.

So, I had a little problem with my order 'cause there was a mix-up with my mailing address. But, gotta say, I was really impressed with how fast and efficient Customer Support was. This person, Silver, who helped me out, wasted no time in fixing the problem by reaching out to the warehouse manager. I'm thankful for their commitment to making sure us customers are happy.

I totally lost a button on my total gem of a jacket from this amazing company. I reached out to them in an email and they actually shipped me some extra buttons all the way from Canada to the UK, and get this, they didn't even charge me! How awesome is that? Like, seriously, who does that? Their customer service is hands down the best ever! I'm so excited, now I can keep rocking my favorite jacket with all the buttons still on it!

I had a little problem with something I bought online not too long ago, but the folks at the store's customer service really stepped up and fixed it quickly and well. I gotta say, I was pretty impressed with how much they cared about making sure I was happy with my purchase.

I got this amazing jacket from Tentree as a gift, but ended up having a problem with one of the buttons. I reached out to customer service without having my receipt or order number, and they were super helpful. They sent me replacement buttons for free and their communication was really clear and polite. It was a great customer service experience that definitely made me a fan of the brand.

I just wanted to share a positive experience I had with a company's customer service team. I had an issue with a garment I bought, so I sent them an email. I was really happy with how quickly they responded and resolved the problem. They didn't just give me a small discount for my next purchase, they actually sent me a brand new garment for free! I was really impressed by how much they cared about making things right. It's obvious that they really care about their customers and making sure they are happy. I am very satisfied with the service I got and will definitely be shopping with them again.

I was totally blown away by the amazing customer service and how they're all about reducing their impact on the environment at this store. So, I bought this shirt and had a little problem with it, but they sent me a new one right away. And get this - they even said I could keep or donate the damaged shirt, so there's no need for extra shipping. I think it's so great that they care that much and it really makes them stand out from other brands, you know?

Oh my goodness, I am absolutely obsessed with this place! Their leggings are seriously the best. I've been shopping here for about 8 years now, and let me tell you, their customer service is top-notch. I remember one time I accidentally sent my leggings to the wrong address, but they were so chill about it and helped me out right away. It was honestly like the best experience ever!