Tech In the Basket - Reviews and experiences

I bought a tech gadget from this company not too long ago, and I gotta say, I was pretty disappointed with it. After just 18 months, the thing stopped working out of nowhere, no warning or anything. And when I reached out to customer service, they weren't very understanding or helpful. Turns out, the motherboard needed replacing, which would've cost a ton - almost as much as a new device. Plus, there was no warranty for repairs outside of Japan, where it was originally from. I felt stuck and let down as a customer dealing with this mess. I highly recommend steering clear of this company and going with more reputable sources for tech gear to avoid getting let down and dealing with subpar customer service.