
Target Optical - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (19)
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Glasses purchase
Glasses purchase
Service
My time at Target Optical was a bit disappointing, to be honest. The whole process of getting my glasses didn't go as smoothly as I had expected. There were some issues with the lab that caused delays, and it was pretty frustrating to deal with. But you know what? The real MVP in this situation was Blaire McCullough, the Regional Manager. Blaire really went above and beyond to fix the problem and make sure I got my glasses on time. Her hard work and amazing customer service skills truly saved the day for me.
Even with the bumps in the road, I have to give credit where it's due - the customer service at Target Optical is top-notch. The staff there is really friendly and helpful, and you can tell they genuinely care about their customers. I really appreciate all the effort they put into making sure I was happy with my purchase. They made me feel valued and important, which is not always the case in retail.
All in all, even though my experience wasn't perfect, I have to admit that Blaire and the rest of the staff at Target Optical are amazing at what they do. They truly care about their customers and do whatever it takes to make them happy. I'll definitely be going back to them for my future eyewear needs.
Glasses fitting
Glasses fitting
ServiceI went to the eye place and this lady named Barbara helped me with my glasses. She made sure they looked good on me and fitted them perfectly! She was so nice and really knew what she was doing. And then there was this guy, Dr. Doerr. He's been taking care of my eyes for like forever. He's an awesome eye doctor and really knows his stuff.
Eyeglasses purchase
Eyeglasses purchase
ServiceThe customer service at this store is just terrible, I can't even believe it. When I went in, the staff didn't even acknowledge me, even though I was the only one there. And on top of that, they went ahead and used my insurance info without even asking, so now I can't go somewhere else to get my glasses. When I asked them about it, they had the nerve to say that I should've known. Like really, what a shady and awful way to treat customers!
Contacts purchase
Contacts purchase
ServiceBuying my contacts at that store was awesome! It was so easy and fast, I didn't have to wait very long at all.
Eyeglasses and lenses
Eyeglasses and lenses
ServiceI had a great time at Target Optical! The staff really knew their stuff and helped me pick out the best frames for my face. Ordering was super easy, and I had no problem using my insurance. Plus, my glasses arrived way faster than I thought they would. I would definitely suggest Target Optical to anyone who wants top-notch eyewear at a good price.
Quick and easy prescription glasses purchase
Quick and easy prescription glasses purchase
ServiceI had to grab my prescription glasses after my shift and I just randomly found this spot. The salesperson was so nice and assisted me with figuring out my insurance details and then put in an order for my frames and lenses. It was all really easy and fast, so I'll definitely be back next time I need glasses.
Awesome glasses
Awesome glasses
ServiceI picked up the most amazing glasses from Target Optical! The lady, Tiffany Pearce, was incredibly kind and assisted me in finding the ideal pair. She was really friendly, patient, and provided excellent customer service. I walked out feeling really pleased with my purchase!
Eyeglasses
Eyeglasses
ServiceMy time at the store was awesome. The staff knew their stuff and were super friendly, helping me pick out the perfect pair of glasses. Ordering was a breeze, and they kept me updated on my order status the whole time. I was blown away by how quick and smooth the service was. The prices were fair, and the glasses were even better than I expected. I'm really happy with my purchase and I'll definitely be back for all my vision needs in the future.
Purchased contact lenses
Purchased contact lenses
ServiceI was so upset with my experience at the optical department. I went in to get my contact lenses that I thought I had ordered, but turns out they made a mistake and claimed I had ordered something I never even asked for. The staff couldn't fix the problem and I ended up leaving without my much-needed contacts. It was a complete nightmare and I left feeling so frustrated and let down.
Nice selection, easy online ordering
Nice selection, easy online ordering
ServiceThe eyewear and contact lens selection at this place was awesome, and the online ordering process was so easy. I just uploaded my prescription and placed my order without any trouble. However, I was a bit let down by the service. The staff seemed more focused on talking to each other than helping customers. Pricing was alright, but nothing special. Delivery was on time, so that was good.
About Target Optical
Target Optical is a subsidiary of the Target Corporation, offering a variety of optical services including eye examinations, prescription glasses, sunglasses, and contact lenses. Established in 1994, Target Optical provides these services within Target stores across the United States, aiming to deliver affordable and stylish eyewear and eye care services to its customers. It operates both in-store and online, catering to the needs of a broad customer base seeking convenience and quality in optical products and services.
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Categories Target Optical
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Last update: November 29, 2024
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