Sunspel reviews

I just had to return something I bought online and man, the whole refund process was a total bummer. The website said it could take up to 28 days to get my money back, which seems way too long if you ask me. Like, come on, it's not like we're still in the middle of a crazy global pandemic, so what's the hold up? And to top it off, they had a sale going on when I sent the item back, so now I'm wondering if they're purposely making me wait longer. In my books, a refund shouldn't take more than a week to sort out, no matter what's going on.

I used to shop here often, but lately, I've been let down by the quality of their products. I bought six t-shirts recently and even though I followed all the care instructions, they all shrunk. I tried reaching out to the company for assistance, but I haven't received a response yet. It's not a very good way to treat loyal customers.

My time at the store was honestly not great because of the terrible customer service I received. I tried to fix an order issue and got different answers from different employees. Even after reaching out multiple times by email and phone, I felt like customer service wasn't doing enough to help me fix the problem. Sadly, things weren't sorted out in the end, and I left feeling disappointed with the whole experience.

I was really let down by the cotton pique polo shirt I bought recently. It cost me over $100, but when it arrived, I noticed that the dye had faded a lot, which was a big quality problem. I tried to get help from Customer Services, but it was so confusing and not really helpful. The people I talked to couldn't give me straight answers and took forever to get back to me. It made me wonder if they even have a consistent policy. After reading more reviews on Trustpilot, it looks like I'm not the only one who has had these kinds of problems.

The loop back sweatshirt was alright, but it was way smaller than expected. I got a large, but it was more like a medium and pretty tight. I thought it would be better quality for the price, but it didn't impress me. I had to return it, which cost me extra money.

I just bought this amazing Japanese loopwheel sweater from this brand after trying it on at their shop in London. It's so comfy and really well-made, definitely worth every penny. The store had such a nice and cozy vibe, and the people working there were super friendly and helpful, which made shopping there really enjoyable. When I ordered a second sweater online, everything went smoothly, and it arrived quickly. I totally suggest this brand to anyone wanting top-notch and comfy clothes that will last.

These lightweight cotton t-shirts are honestly the best I've ever bought. They look and feel so good, and they've held up great even after loads of washes. I really like the quality of the fabric and the care they put into making these shirts. The delivery service they used was quick and gave me options in case I wasn't around to get the package. I've ordered from them a bunch of times and they've never let me down with the stuff or the service, eh.

The product I bought from this store was top-notch. I was really impressed with how well-made and detailed it was. The fabric was super nice and comfy, making it a pleasure to wear. Overall, I have zero complaints about the product itself. But gotta say, their customer service could use some work. Unlike the other person, I had a great experience with the product, but their customer service was a letdown.

These fancy t-shirts are a bit more expensive, but they're totally worth it. The material feels super nice on your skin and holds up well in the wash. The fit is just right, not too snug or too baggy. I've worn and washed mine a bunch and it still looks like new. Definitely a good buy!

I recently bought a T-shirt and I was kinda bummed out. I've been a loyal customer of this brand for more than 10 years, always happy with their stuff. But this time, I found out that the T-shirt I got was made in Portugal, not in the UK like I thought. The size and quality just didn't feel the same as before, and it made me wonder if the brand is trying to save money by cutting corners. It was a bit disappointing overall, and I'll probably start looking for other options next time.

I bought a Riviera T shirt, but it's not as good as I thought because it wasn't made in the UK like I thought it would be. I learned my lesson - gotta always read the fine print before buying things online.

I've bought a bunch of stuff from here and I gotta say, I'm super happy with the quality, selection, and prices. The clothes have lasted through many washes and the colors are still poppin'. One thing I think could be cool is if they brought in some more bright colors and maybe some patterned short-sleeve shirts for the summer.

I just got a Sea Island Cotton Polo shirt, and let me tell you, I am so disappointed. Like, seriously disappointed. After I washed it once all gentle-like, the shirt got all wonky and misshapen, eh? And for the price I paid for it, that's just not cool, you know?

Sunspel makes really great stuff that you can always count on. Their products are top quality and shopping with them is always a good time. I just saw they redid their website and it looks amazing, works perfectly too.

I messed up my address when I ordered the Rivera Polo Shirt, but I caught it later on and reached out to customer service. They were super helpful and got back to me right away. The shirt arrived quickly and it's really great quality. Thanks a lot!

I bought a bunch of clothes last year because I wanted some comfy ones without any logos. I was hoping they would stick around for a while since they were on the pricier side. The stitching and fabric seem pretty solid, but the colors fade on the dark clothes and the loopback terry doesn't feel as cozy after a wash. Overall, they're decent but not amazing.

I recently bought this blazer in navy thinking it would be really breathable, but turns out the sleeves are lined with polyester, so it feels like I'm wearing a piece of plastic. The website totally tricked me with the material info, not cool at all.

I bought two super nice cotton vests recently and man, I was so let down by the quality. These vests were not up to the usual standard of the ones I usually get from this brand. It felt like a total rip-off, like the brand was trying to act like they were offering the same good stuff but they totally missed the mark. Come on, Sunspel, this isn't cool - you gotta treat your loyal customers better. We've been supporting you for years, so don't go messing with the quality just for a little promo.

The stuff at this store is so amazing, for real. Yeah, you might have to pay a bit more, but it's totally worth it because the quality is top-notch. I bought something not long ago and I was blown away by how well-made the clothes were. The fabric is so good and the design is timeless but still fresh. I'm really happy with what I got.

I just bought a couple of tops online. I washed them by hand with a gentle detergent for colored clothes, and I saw a white stain on one of them. I emailed customer service to ask about it, and they said it might be from a bleach. I told them I didn't use bleach, but I haven't heard back from them since. I was disappointed in their customer service, so I might not buy from them again in the future.