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Springer Shop - Reviews and experiences
Oct 2023-Mar 2026
Review transparency
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Reviews (32)
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Quick and well done book purchase
Quick and well done book purchase
DeliveryThe online site was so easy to use, I was able to buy my book in no time. I was really surprised at how fast the book arrived after I placed my order, and it came in perfect condition.
Excellent quality science books
Excellent quality science books
ProductYour science books are amazing, eh? They're packed with great info and are top quality physically. We had a blast reading them. Ordering was super easy and delivery happened way quicker than expected. Your sales are a lifesaver, letting us get our hands on technical books without completely emptying our wallets. Keep it up!
Fast delivery, great service
Fast delivery, great service
DeliveryI just bought something online from this store and was really happy with how quickly it arrived. The reviews for the product were a bit lacking, but I didn't have any issues with the service. All in all, I was pretty happy with my experience.
Apress book purchase
Apress book purchase
CommunicationI've been noticing there aren't as many Apress books on this site lately. It feels like ever since Springer took over, there are less "legit" SWE titles to choose from. Last time I bought something, I had trouble getting the discount to work even after I put in my credit card details. When I tried to reach customer service, the call kept cutting out, and it was really annoying. So I gave up and just waited until the next day to finish my purchase, but luckily I didn't have any problems then.
Book on sale charged full price
Book on sale charged full price
PriceI bought a book on sale, but I was charged the full price because of a technical problem. It's been more than two weeks and the issue still isn't fixed. It's really disappointing, especially since this publisher usually has such great scholarly materials.
Books
Books
DeliveryThe books came in packaging that kept them safe on their way to me. They arrived quickly and in good shape, which was awesome. I was happy with how everything went overall.
E-book purchase
E-book purchase
Returns & RefundsBuying an e-book from this online store was super easy. Once I paid, I got the download link right away. Only problem was the discount didn't work, but the seller fixed it quickly after I asked and even gave me a refund. I had a great experience with this seller and would totally suggest them to anyone wanting e-books at a good deal.
Book purchase
Book purchase
DeliveryThe book I got was so awesome and easy to order. It arrived super quick and in perfect condition. I'm loving reading it!
My book about weird stuff
My book about weird stuff
CheckoutSo, I bought this book on some weird stuff, eh, and Amazon couldn't deliver it to me, which was odd. Dealing with tricky payment things was a bit of a pain, you know what I mean? But then I found it on Springer and they were awesome! They hooked me up with the book at the same price, no issues!
Quick purchase, immediate delivery
Quick purchase, immediate delivery
DeliverySo, guys, I just made an online purchase and it was all good. The document I got was top-notch and exactly what I needed. Delivery was lightning fast, I got it right after I hit "buy". Had a tiny problem, totally my fault, but the Customer Support peeps were really nice and fixed it for me. I'd say, all in all, a solid experience with this store, eh.
EBook purchase
EBook purchase
Returns & RefundsI just bought an EBook from this online store and everything went pretty smoothly. But, I ran into a little glitch when I was paying and ended up paying more than I meant to. I sent an email to customer service, and they quickly refunded me the extra money without any fuss. Even though there was a small hiccup, I still had a good experience and the whole thing was sorted out without any big problems.
Book delivery
Book delivery
DeliveryI had a great experience with my recent purchase from this online store, eh. The book I ordered came quickly and in really good shape. I was so impressed with how fast and smooth the shipping was. Overall, I'm happy with my experience and will definitely think about buying from them again.
About Springer Shop
Springer Shop is a retail division of Springer Nature, a leading global research, educational, and professional publisher founded in 1842 by Julius Springer in Berlin, Germany. The company specializes in providing a wide range of academic books, textbooks, monographs, and reference materials in various fields including science, technology, medicine, and social sciences. Springer Shop offers products in both print and digital formats, catering to the needs of researchers, students, academics, and professionals around the world. Springer Nature, as a whole, is known for its commitment to quality content, advancing discovery, and supporting the academic community.
Contact Information
Springer Nature AG & Co. KGaA, Europaplatz 3
69115 Heidelberg
Germany
📧 https://support.springer.com/en/support/solutions/articles/6000206179-contacting-us
Categories Springer Shop
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Last update: March 26, 2026
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