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Springer Shop - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (25)
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Ebook download help
Ebook download help
ServiceSo, I was struggling to download this ebook I purchased and I was totally lost. I tried everything I could think of, but nothing was working. Finally, I decided to give them a call for some help, and wow, the person on the phone was amazing! They guided me through each step and made it super simple for me to finally download my ebook. And even when I encountered more issues, they followed up right away and made sure everything was sorted out. It felt like I had a tech wizard helping me out!
Online book purchase
Online book purchase
ServiceI ran into a problem when I tried to buy a book online from this store. But the customer service team was super helpful and they quickly fixed the issue for me. I really appreciate how efficient and dedicated they were to making sure I had a good shopping experience. Thanks for your fast help!
About Springer Shop
Springer Shop is a retail division of Springer Nature, a leading global research, educational, and professional publisher founded in 1842 by Julius Springer in Berlin, Germany. The company specializes in providing a wide range of academic books, textbooks, monographs, and reference materials in various fields including science, technology, medicine, and social sciences. Springer Shop offers products in both print and digital formats, catering to the needs of researchers, students, academics, and professionals around the world. Springer Nature, as a whole, is known for its commitment to quality content, advancing discovery, and supporting the academic community.
Contact Information
Springer Nature AG & Co. KGaA, Europaplatz 3
69115 Heidelberg
Germany
📧 https://support.springer.com/en/support/solutions/articles/6000206179-contacting-us
Categories Springer Shop
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Last update: November 29, 2024
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