SPOT - Reviews and experiences

Don't bother dealing with this company, eh. I stopped using their service back in 2017, but they keep trying to charge me in 2018. Dealing with their customer service is a total nightmare - they're always threatening you with payments and making it super difficult to cancel. Total waste of time and money, if you ask me.

Ya know, I just realized that the company stopped charging me in February without even giving me a heads up. It got me worried, so I tried reaching out to their customer service team twice. But man, both times I was left hanging on the line for like five and then eight minutes with no one saying a word. And get this - after holding for ages, I finally got a robotic voice asking me to do a survey. Like, seriously? So I tried hitting them up on chat, but nada, nobody replied. It's pretty shocking how a company can mess up this bad with customer service.

Dang, I wish I could rate them lower than one star. I thought I was getting a monthly plan but turns out it was a sneaky yearly contract. I paid for the device upfront and still got stuck in a service contract with no service at all. Total scam, I'm warning everyone to steer clear of this company.

Watch out for SPOT, they're pulling some sketchy moves with their billing. They have this sneaky "Evergreen Clause" that makes it tough to cancel subscriptions. Definitely think twice before dealing with them.

Oh, this company is just brutal. When I wanted to cancel my subscription, there was no way to do it online, ugh. I had to actually call them up, and even then it was a pain. Ended up having to cancel my credit card just to make sure I got out of that subscription. Beyond awful customer service and shady business stuff. Do yourself a favor and check out Garmin inreach instead for a much nicer experience and better hardware.

I just found out that my Spot tracker service has been renewing itself every year for the past 6 years without me even knowing. Back in 2014, I tried to cancel the service after using it for one specific need, but I never got any mail saying that it would keep renewing. And now, trying to cancel it seems like such a hassle, which is really frustrating and disappointing.

This company is a total joke. I got their GPS thingamajig and surprise, surprise, it hardly ever works. We gave it a whirl a few times and it let us down every time. And don't get me started on their customer service - what a disaster! After I quit the subscription, they still had the nerve to charge my credit card not once, but twice, without even giving me a heads up. Didn't even bother sending a receipt or any sort of heads up. And when I got in touch with customer service, they took forever to get back to me, straight up lied, and tried to make me feel like I was in the wrong. It wasn't until I threatened to report them for fraud that they finally gave me my dough back. Do yourself a favor and steer clear of this company. There are way better options out there in the market.

I recently bought a satellite phone for safety during my backpacking trips, but man, oh man, the customer service from the company was a major letdown. I tried following the instructions to send messages, but they just weren't going through, putting my safety on the line. When I rang them up to cancel my membership because of the faulty product, the rep didn't take me seriously and kinda hinted that it was my own fault for not knowing how to use the phone properly. It took me ages to finally cancel, during which time they kept charging me with no fix in sight. I was floored to see other customers with similar complaints, really makes you doubt the reliability of their products, eh.

Just picture being stuck in this crazy loop of customer service from some far-off place, where trying to cancel your subscription feels like trying to spot a unicorn. I've never seen such a lack of ability and unwillingness to help. It's like dealing with a nagging wound that just won't go away. I suggest staying clear, folks.

I just had a sketchy credit card charge from these people, and honestly, it really got to me. How could they just swipe my card without asking me first? That's a major breach of trust and totally not cool. I believe in keeping things upfront and real, and this shady move has definitely changed my opinion on this company.

These clowns made cancelling my account a total nightmare, eh. I wasted so much time trying to figure out how to do it online, only to realize it was impossible. I even tried emailing their deactivation address, but that was a bust as well. No response to my first email, and the second one bounced back with some crazy excuse about access being denied. It feels like they're deliberately avoiding dealing with disgruntled customers. I ended up having to cancel my credit card just to stop them from emptying my wallet, eh. Definitely steer clear of these scammers, bud.