Soundboks

Soundboks - Reviews and experiences

Average rating
9.4 /10
Based on 24 reviews
Dec 2023-May 2024
Star distribution
55x
418x
30
21x
10

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Reviews (24)

Portable speaker

Service

I don't usually write reviews, but I had to give credit where credit is due. When my portable speaker had a technical issue, the customer service team was fast, friendly, and professional in fixing the problem. I highly recommend their service.

Repair service

Service

I just had to send in my speaker for repairs, and let me tell you, the service was amazing. They fixed it up real quick and the folks working there were so nice and professional. You could tell they really wanted to make sure everything was sorted out for me fast. Those employees deserve a shoutout for all their hard work, maybe even a little bonus or some treats to say thanks. All in all, I'm super happy with how they took care of my speaker.

Portable speaker purchase

Service

The folks on the service team were so nice and welcoming, really focusing on making sure I had a great experience as a customer. It was a breath of fresh air to get such awesome service, especially since good customer service can be hard to come by nowadays. They really went out of their way to make sure I left happy, and I'm super grateful for that.

Sound system purchase for outdoor events

Service

I just bought a sound system for my outdoor shindigs, eh, and I gotta say, the folks on the team really knew their stuff every step of the way. They handled everything from my order to the delivery with top-notch professionalism. Any questions or problems I had were dealt with super quickly and effectively, making the whole process a piece of cake, eh. I'm super impressed with how well the team performed and the quality of the product. Big thanks to the whole team for their help!

Sound system repair

Service

My Soundboks conked out during a big event, so I had to ship it back to the company for fixing. There was a little hiccup with the shipping, but the company went out of their way to make sure I was happy with their service. They chatted with me in a friendly and personal way, making me feel like part of the crew and showing they valued me as a customer. When I got back my fixed Soundboks, I was pleasantly surprised to see they added in some extra treats as a nice gesture. This unexpected kindness really warmed my heart and solidified my positive experience with the company. All in all, I'm super happy with the repairs they did and I would totally recommend their services to others.

Fantastic Purchase

Service

I just gotta say, I made an awesome purchase recently and I couldn't be happier with it. The quality is seriously top-notch and totally exceeded what I was expecting. And on top of that, it brought me closer to some amazing people that I love hanging out with. The support I got while making the purchase was above and beyond, making the whole experience super easy and stress-free.

Soundboks 4

Service

This speaker is amazing, eh? The sound quality is top-notch, and the battery life lasts a long time. The customer service was so great - they replied to my emails quickly and even gave me a free battery. It's awesome to see a company that really cares about their customers. I'm super impressed with the technology and how everything went overall.

Speakers

Service

The customer service is amazing! I spoke with a guy named Frederik and he really went out of his way to help me with all my questions. It's so great to see that the company has such fantastic people like him working there. The speakers are really good quality and the service I received was top-notch.

Amazon purchase missed out on free battery

Service

I bought my speaker from Amazon and then realized I could have gotten a free battery if I bought it from the website. I thought about returning it, but the team ended up helping me out and still gave me the promotion. The speaker is fantastic and the customer service was great. Thanks for all the help!

Gen 4 purchase

Service

I just bought a Gen 4 speaker and was so happy to find out that I got a bonus battery for free, which I didn't even realize was included in my order. I decided to reach out to customer service, and they quickly gave me a code to claim the extra battery on their website. The whole process went really smoothly and didn't cost me a thing. It was such a hassle-free experience. I'm incredibly pleased with the great service from the company and will definitely be a customer for a long time to come.

Recent repair of my product

Service

I recently got in touch for a repair and I gotta say, I was super impressed with how quickly and efficiently the team handled it. Leonie really went above and beyond to make sure my product got fixed up in no time. It was awesome to have my product back so soon and be able to jam out to my favorite tunes again. I'm definitely thinking about getting more stuff from this company in the future because I'm really happy with their service and the quality of their products.

Gen 3 purchase

Service

Yeah, so I got this speaker and when I got it, the battery was already no good. But thankfully, this dude Frederik from customer service was really helpful and got me a new battery just in time for the weekend. It was great that they fixed it right away and I didn't have to wait forever to try out my new speaker.

Battery Replacement

Service

I just had to get new batteries for my sound system because the old ones weren't doing the trick anymore. I got in touch with customer service and they got back to me super fast, which was a nice surprise. Not only did they say they'd send me a new battery right away, but they also made sure it was covered by the warranty. I really appreciate the amazing service I got from this company - good customer service like that isn't easy to find these days.

Repaired Sound System

Service

I had a bit of a problem with my sound system after using it for about 3 years, and of course it was no longer covered by the warranty. But sending it to Denmark for repairs was surprisingly easy and quick. Right from the start of contacting them to getting back my fixed item, everything was done really well and with a lot of care. The cost of the repair was very fair, and I am super happy with how it turned out. I have to say, the service from this company is really top-notch. You guys are doing an awesome job!

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About Soundboks

Soundboks is a company that specializes in the design and manufacturing of portable Bluetooth loudspeakers known for their high volume output and durability. Originating in Denmark, it was founded in 2015 by Hjalte Wieth, Jesper Thiel Thomsen, and Christoffer Nyvold as a startup project. The company quickly gained recognition for its unique product offering—a portable speaker capable of producing extremely high sound levels suitable for outdoor parties and events. Soundboks' products are characterized by their rugged design, long battery life, and ability to withstand various weather conditions, making them popular among outdoor enthusiasts and event organizers. Over the years, Soundboks has continued to innovate and expand its product line, maintaining a focus on portable, high-quality sound solutions.

Contact Information

Esromgade 15

2200 Copenhagen N

Denmark

📧 info@soundboks.com

🌐 soundboks.com

Last update: November 29, 2024

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