Soko Glam

Soko Glam - Reviews and experiences

Average rating
7.4 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
51x
410x
34x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Makeup kit purchase

Service

I was super pumped to choose my makeup kit on the website, but when I actually went to order it, they cancelled it not once, but twice! I tried to get some help, but all I received was a basic reply and then straight-up ignored. Seriously, I just wanted my makeup! The customer service was non-existent and the whole experience was terrible.

Skincare products

Service

As someone who really cares about skincare, I'm always looking for the best products to use. Soko Glam has been my go-to for high-quality skincare that has really made a difference in my skin. They have a wide range of options for all skin types, so it's easy to find exactly what works for me. While there have been some issues with delivery times in the past, the amazing customer service more than makes up for it. When I had a problem with a late order, they were quick to respond and resolve the issue. The customer service team and fulfillment department really impressed me with their dedication and efficiency. Soko Glam's level of care and attention to detail is unmatched in the world of online shopping.

Skin care products

Service

I bought some skincare products online recently. I got my order, but I wasn't happy with the customer service. They said I would get a free product if I spent a certain amount, but I never got it even though I spent enough. I emailed them a bunch of times but never got any help. It's frustrating as a customer to not get what they promised, and now I'm not sure if I want to shop with them again.

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About Soko Glam

Soko Glam is an e-commerce platform specializing in Korean beauty products and skincare. Founded in 2012 by Charlotte Cho and her husband Dave Cho, the company was established to bridge the gap between the U.S. and the Korean beauty market, offering a curated selection of skincare and cosmetic products. Soko Glam is known for its focus on education around the 10-step Korean skincare routine, emphasizing skin health and preventative care. Over the years, Soko Glam has expanded to include a wide range of products, from skincare to makeup, and has become a significant player in popularizing K-beauty in the United States and internationally.

Contact Information

🌐 sokoglam.com

Last update: November 29, 2024

Website (Partner link)

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