Small Flower

Small Flower - Reviews and experiences

Average rating
8.2 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
57x
47x
35x
22x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Broken product, replacement cap requested

Returns & Refunds

I bought something from the store not long ago, but it showed up broken. So I got in touch with customer service to ask for a new cap to fix the leak. But they said no to the cap replacement, and instead offered a new bottle if I sent back the broken one. I didn't like the way they talked to me, it was kinda rude. And dealing with the whole return process was a hassle, especially with the shoddy packaging. There was no Styrofoam or anything to protect the product during shipping, so of course it got damaged.

Order not received

Returns & Refunds

So hey, I ordered some things but they never made it to my place. I guess the post office couldn't track me down or something. But when I mentioned it to Small Flower, they right away sent me another package! That was really nice of them, so I'll definitely shop from them again down the road.

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About Small Flower

Small Flower is an online store offering a variety of natural and unique products for health and personal care. Founded in 1998 as an extension of Merz Apothecary, a retail store established in 1875, Small Flower provides a range of body, health, and personal care products that balance traditional remedies with modern allopathic medicine. Their products include fragrances, bath and body products, beauty products, wellness products, and more from various brands. Small Flower also offers different shipping methods and a 30-day return policy. Customers can contact customer service for any queries or feedback. Share your experience with Small Flower to help others make informed decisions and improve the quality of their products and services.

Contact Information

4716 N. Lincoln Avenue

Chicago, IL 60625

United States

📧 customerservice@smallflower.com

☎ 800.252.0275

🌐 smallflower.com

Categories Small Flower

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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