Small Flower - Reviews and experiences
Nov 2023-May 2024
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Reviews (22)
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Broken product, replacement cap requested
Broken product, replacement cap requested
Returns & RefundsI bought something from the store not long ago, but it showed up broken. So I got in touch with customer service to ask for a new cap to fix the leak. But they said no to the cap replacement, and instead offered a new bottle if I sent back the broken one. I didn't like the way they talked to me, it was kinda rude. And dealing with the whole return process was a hassle, especially with the shoddy packaging. There was no Styrofoam or anything to protect the product during shipping, so of course it got damaged.
Order not received
Order not received
Returns & RefundsSo hey, I ordered some things but they never made it to my place. I guess the post office couldn't track me down or something. But when I mentioned it to Small Flower, they right away sent me another package! That was really nice of them, so I'll definitely shop from them again down the road.
About Small Flower
Small Flower is an online store offering a variety of natural and unique products for health and personal care. Founded in 1998 as an extension of Merz Apothecary, a retail store established in 1875, Small Flower provides a range of body, health, and personal care products that balance traditional remedies with modern allopathic medicine. Their products include fragrances, bath and body products, beauty products, wellness products, and more from various brands. Small Flower also offers different shipping methods and a 30-day return policy. Customers can contact customer service for any queries or feedback. Share your experience with Small Flower to help others make informed decisions and improve the quality of their products and services.
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Categories Small Flower
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Last update: November 29, 2024
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