
SkinStore - Reviews and experiences
Nov 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (16)
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Email receipt with tax included
Email receipt with tax included
CheckoutThe email receipt threw me off with the tax included. When I looked at the price breakdown and saw the tax added on, I thought I was being charged extra compared to what was shown on the website. It made the checkout process kind of weird and not as simple as I thought it would be.
Perfume purchase
Perfume purchase
CheckoutI was super excited to finally get my hands on the perfume I've been wanting ever since it came out. The website was really easy to use and I found what I was looking for in no time. Checking out was a breeze and I got a confirmation email right after.
First Order Over $1K
First Order Over $1K
CheckoutSo I just bought a bunch of stuff from SkinStore for over $1k, but the whole process was kinda meh. When I went to pay, I couldn't find anywhere to put in the discount code I got in my email. I tried to contact customer service, but it was Saturday night so no luck there. It was annoying and disappointing that they couldn't work with me on it. My friend recommended SkinStore to me, so I was really expecting a better experience.
Skincare products
Skincare products
CheckoutOrdering was easy peasy, but the checkout process was kinda lacking. I just updated my address and unfortunately, I couldn't double-check if it was right before I placed my order. It would have been nice to have that option to make sure everything was good before I finished buying. Even though there was that little issue, the shopping experience in general was pretty simple.
About SkinStore
SkinStore is an online retailer specializing in the sale of dermatologist-created and recommended skincare products and beauty essentials. Founded in 1997, the company has grown to become one of the premier destinations for clinical skincare and luxury spa items, offering a wide range of products from over 300 brands. SkinStore aims to provide consumers with high-quality skincare solutions, including the latest innovations in the beauty industry, with a focus on efficacy and customer satisfaction. Through its website, SkinStore offers expert advice, comprehensive product information, and convenient online shopping options to customers across North America and beyond.
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Categories SkinStore
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Last update: November 29, 2024
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