Silverlight - Reviews and experiences

I was so lucky to finally get my hands on a pair of socks after dealing with those constant out-of-stock problems. And let me tell you, their customer service is a joke - so useless and incompetent!

I ordered something on this really sketchy website and right away they charged my credit card. When my order never showed up, I tried to contact customer service and they did reply at first. But once I showed them proof of my payment, they just went silent. Then, out of nowhere, three months later, I got an email with what they claimed was "proof of delivery." Turns out it was just a screenshot of a tracking order from a totally different country and date. It's just a total scam, no doubt about it.

I had a really frustrating experience with an online store recently. I tried to cancel an order but ran into some issues. I sent a bunch of emails in a short amount of time asking them to cancel, but their customer service team didn't really respond much. All I got was an email saying my order was confirmed, and then another saying it had been shipped. It was pretty disappointing and left me feeling really unsatisfied with the whole customer service situation. I think it's not cool for a company to just ignore a customer asking to cancel an order and then go ahead and ship it anyway without checking in first. That's just not right.