
Silverlight - Reviews and experiences
Dec 2023-Mar 2024
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Reviews (10)
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High-priced sock purchase
High-priced sock purchase
DeliveryI recently splurged on a fancy pair of socks, thinking they'd be top-notch. Sadly, my whole experience with the company has been pretty disappointing. Not only did my order not show up, but the customer service responses I got were not up to par. I sent multiple emails, but it felt like my issue was being ignored. The company basically passed the buck and told me to sort things out with the courier for the lost package. The lack of responsibility on their end was pretty upsetting. On top of that, not having a Paypal option at checkout didn't help either. It would have made the whole payment process way smoother.
Unfulfilled order, lack of customer service
Unfulfilled order, lack of customer service
DeliveryI bought a couple of things not too long ago, but for some reason, they never showed up even though they took my money right away. They gave me a tracking number, but when I tried to check it, all it said was "no information available." On top of that, when I tried to reach out to customer service for help, no one got back to me. This whole situation has really ticked me off and let me down.
Socks never came
Socks never came
DeliveryI ordered three pairs of socks from this place, eh, but they never showed up! I tried to ask about my order, but they didn't give me any shipping info, eh. The customer service replies, but they don't actually help at all. It's like a total scam, eh!
Socks not received after a month
Socks not received after a month
DeliveryI ordered a pair of socks over a month ago and I still haven't gotten them. I've sent a bunch of emails asking about my order, but I haven't heard anything back. I feel like they took my money and ran. I'm really upset about the way they've been ignoring me and not keeping me in the loop.
About Silverlight
SilverLight is a company that specializes in producing high-quality socks for outdoor activities. Founded by Ralph S., a hiking enthusiast and trail runner, the company was inspired by the need for durable and functional gear for outdoor adventures. The SilverLight Hiking Socks are designed with features such as odour-free, silver coated, blister blasting, fast-drying, and durable with a lifetime guarantee. The socks are made with a combination of nylon, New Zealand Merino Wool, Silver Yarn, Spandex, and a padded dual-layer. SilverLight also uses technology from astronauts and the medical profession to prevent bacterial invasion, ensuring top-notch performance for outdoor enthusiasts. The company offers shipping and returns services, with a 90-day return policy. Customers can purchase SilverLight products using various payment methods such as credit cards and PayPal. For more information or to purchase SilverLight Socks, customers can visit the company's website or contact them through their social media channels. Your feedback and suggestions are valuable to SilverLight, as they strive to provide the best products and services for outdoor enthusiasts.
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Last update: November 29, 2024
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