Sigma

Sigma - Reviews and experiences

Average rating
5.8 /10
Based on 19 reviews
Oct 2023-Apr 2024
Star distribution
51x
42x
35x
29x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Brushes ordered, no response

Communication

I ordered some brushes about 3 weeks ago and still haven't gotten them. I tried reaching out to customer service many times but didn't get any responses. The tracking system doesn't even know my order number. I'm really disappointed with the lack of communication and service.

Delayed order

Communication

I recently ordered some stuff from Sigma, but man, it's been a total nightmare! The website said my order would ship in 5-7 business days, but it's been stuck in processing forever. I tried reaching out to customer service through email, but no one got back to me. It's pretty frustrating and disheartening to be left in the dark like this. Companies should definitely keep their customers in the loop when there are delays. Sigma needs to step up their game and improve their customer service. I hope they start being more upfront about their shipping times so they don't keep their customers in the dark.

Email marketing services

Communication

I just bought email marketing services from this company, but I've been pretty disappointed with how things have turned out. Even though I did everything they told me to do to get off their email list, I still get bombarded with emails from them every day. And to top it off, the link to unsubscribe in their emails doesn't even work - it just goes to some busted page. So now I have to go to the extreme of setting up my filters to treat all their emails as spam.

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About Sigma

Sigma (also known as Sigma Corporation) is a Japanese multinational corporation that specializes in the manufacturing of cameras, lenses, flashes, and other photographic accessories. Founded in 1961 by Michihiro Yamaki in Tokyo, Japan, Sigma began as a small family-run business. Over time, it has grown to become a leading producer of photographic equipment, renowned for its innovation and the quality of its products. Sigma is especially noted for its wide range of lenses compatible with various camera brands and mounts, offering options for both professional photographers and hobbyists. Besides producing gear under its own name, Sigma also manufactures products for other brands under OEM agreements. In addition to lenses and cameras, Sigma has ventured into cine lenses, catering to the needs of the film and television industry. The company remains privately owned, with a dedication to high-quality craftsmanship and technological advancement within the photographic and videography markets.

Contact Information

🌐 sigmabeauty.com

Last update: November 29, 2024

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