Shapellx - Reviews and experiences

I opened the box after lunch, realised the size was wrong, called support — they swapped it smoothly, new one arrived in days, and the fit made me actually smile

Halfway through moving, sore back and stressed, I needed a swap — their returns were simple; they sent a replacement and let me keep the original for a while, which helped.

You know that weird relief when they finally say your returned parcel will be resent? I called, they confirmed the resend, still slow and sketchy, but seeing the status update made me actually feel satisfied — not perfect, though.

I was on the fence before ordering — sized up, read reviews, but went ahead since I’ve had good luck with their shapewear before. Turns out the sports bras aren’t for me; support and fit felt off so I’m returning them and will grab a regular push-up bra instead. Customer service helped, which eased things after a quick chat with reps.

Okay, funny little story — I bought this shapewear because my coworker kept raving about it and I saw a bunch of shiny reviews online. Tried it on the minute it arrived. Midsection felt fine, like, actually worked. Bust was squeeze-city and the legs hung weird, so it was a mixed bag. I emailed customer service to return it and that's where things got sticky. They offered a gift card or to keep it — which felt like a shrug — or I could start the return process. Turns out you have to apply to be allowed to return and there's a fee to send it back. I didn't spot that when I ordered. Annoying. Service was polite enough but slow and a bit rigid. On the plus side, the middle area did what it promised, so if you're similar shaped you might be lucky. Would I buy again? Probably not from them, unless they sort the return rules. Told my friend who tipped me about it — she laughed, said she had a different experience. So yeah, not perfect, some good bits, but the return hoops left a bad taste.

I just bought a waist cincher from this company and I was really happy with how good it was. It fit perfectly, slimmed my waist right away, and gave me good support. The customer service was great too when I needed to exchange and get a bigger size. They said they would send me the right size at no cost, but I'm still waiting for it. I trust that they'll come through like they did before. I'm happy with my purchase and will definitely buy more shapewear from them in the future.